Multimodal Smart Service Kiosk

Unisound Multimodal Kiosk uses Zhiling Module; LLM‑Agent‑KB enables AI‑digital‑human interaction for 24/7 unattended public‑venue services.

Accurate Noise Reduction Sound Pickup

Zhiling Voice Module suits noisy public spaces, enabling face‑triggered greetings, voice wake‑up for natural multimodal interaction.

LLM-Driven Intelligent Q&A

Powered by LLM‑RAG KB, it provides consistent professional replies for queries & navigation, fully replacing human attendants.

Multi-Scenario Adaptability

Pre‑loaded with query, navigation and guidance modules. Flexible customization fits various public‑service scenarios.

Unified Cloud Management

Four cloud platforms manage devices, knowledge, voice and content for remote control and fast project delivery.

Functional core features

Accurate noise reduction pickup

Equipped with smart listening noise reduction microphone array, it can effectively adapt to noisy public scenes; Support the active greeting and voice wake-up interaction of face perception to create a natural and smooth multimodal experience.

Intelligent question and answer of large model

Based on the big model and RAG knowledge base architecture, it can accurately respond to multiple inquiries such as business consultation and scenario guidance, and respond professionally and uniformly, which can comprehensively replace manual duty.

Multi scene function adaptation

Built in standardized function modules such as information query, on-site navigation, facility guidance, etc., support flexible customization on demand, and quickly adapt to various public service scenarios.

Integrated cloud management and control

Four cloud platforms, including supporting equipment operation and maintenance, knowledge management, voice customization, and information release, support remote unified management and control, and assist in the rapid implementation of project customization.

Parameter information of multi-mode intelligent customer service screen

Size: 55 inches

Resolution: 1080 * 1920

Display scale: 9:16

Brightness: 400cd/m ²

Model: 3588

System: Android 12.0

CPU：RK3588， Quad core Cortex ‑ A76 and Quad core Cortex ‑ A55 NEON, main frequency up to 2.4GHz

GPU：ARM Mali‑G610 MP4， Support OpenGL ES 1.1/2.0/3.2, OpenCL 2.2, Vulkan 1.2, embedded 3D engine

Storage: LPDDR4 4GB memory+32GB storage

Network: WiFi, wired, 4G network

Touch screen: capacitive touch

Mike: 8mic

Horn: support

Camera: KY ‑ IMX179 ‑ v1.0 monocular camera

Shell material: SPCC cold-rolled steel plate+aluminum profile frame

Protective glass: indoor tempered glass

Protection: indoor waterproof/dust

Power supply: AC input 100 ‑ 240V (50/60Hz)

Usage: indoor

Installation mode: floor type

Customer Stories

Benchmark customer trust choice, witness product value

A well-known rail transit group

A rail transit group deployed the multi-mode smart customer service screen of Yunzhisheng, relying on voice and touch integrated interaction capabilities, to provide passengers with diversified travel information services such as subway line query, transfer guidance, surrounding attractions, and featured food retrieval, and enrich the station's convenience service capabilities.

A well-known airport group

An airport group deployed the cloud Zhisheng multi-mode intelligent customer service screen to help passengers complete flight information query, airport indoor route guidance, waiting service, convenient information retrieval and other businesses. The equipment can achieve 7 × 24 hours non-stop duty, provide all-weather intelligent services, and effectively improve passenger travel satisfaction.

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